Upon arrival before entering the facility, we have provided a temperature check. For those who wish, we have included an automated online check-in procedure. All of our employees undergo daily body temperature checks, are required to wear personal safety equipment (PPE) and are continuously trained on safety protocols.
A face mask is mandatory for everyone in indoor and outdoor locations as per current national and regional regulations.
Sanitizing gel is available in the hotel at multiple locations.
2 elevators in the hotel ensure that you can reach your room alone, or with family members, without long waits.
CLEANING AND SANITIZING
Hygiene has always been a priority for us; in recent months we have studied a protocol for cleaning rooms and all common areas (such as handrails, elevators, floors of support ...) that through the use of detergents and disinfectants certified by the Ministry of Health allows to achieve the highest levels of cleanliness and sanitation. Special deep cleaning, disinfection and sanitization using disinfectant steam with quaternary ammonium salts (certified by the Sistema Superiore di Sanità as an effective biocide) of all rooms prior to occupancy on arrival.
Daily cleaning of the rooms according to current hygiene protocols. Those who wish may request not to use the room cleaning service. The linen is washed and sanitized in the industrial laundry that has been taking care of the linen of our hotel for years.
We have established a daily sanitation protocol for sun loungers, chairs, showers and toilets. In accordance with the protocol of the Emilia Romagna Region, we have implemented controls of chlorine and pH in water, through the continuous correction of parameters and providing monthly analysis carried out by certified laboratories.
Guarantee of the minimum distance of the beds prescribed by current laws.
Tables are spaced according to ministry protocols, disposable table linens, buffet service is served by our staff, sanitization procedures implemented. Reception, storage and processing of all food according to HACCP standards.
DEPOSIT AND STAY INSURANCE
Possibility of insuring your deposit and stay at favorable conditions.